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You can provide feedback or make a complaint to our regulator Sesame. Please contact them on the details below:
Write to: The Customer Relations Department, Sesame Limited, Fourth Floor, Jackson House, Sibson Road, Sale, M33 7RR.
Email: CustomerRelations@sbg.co.uk
Telephone: 0345 0456 800 (Mon-Fri 9 am to 5 pm)
If you are experiencing financial difficulty and struggling to make repayments, then you can contact your lender who may be able to help taking account of your individual circumstances.
You may want to contact one of the free impartial money guidance and debt advice services such as StepChange, Citizens Advice, or Turn2Us.
The Surrey Mortgage Company Ltd is an appointed representative of Sesame Ltd which is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales no. 12251479. Registered Address: 12 Bramble Rise, Cobham, Surrey, KT11 2HP United Kingdom.
The information contained in this website is subject to UK Regulatory Regime and is therefore intended for consumers based in the UK.
The FCA does not regulate some forms of Buy to Let mortgages & Bridging Loans
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